How to become a buyer in 1Kjobsonline.com

• ‘Buyer’ refers to the person paying for a gig. Before you can order a gig, you need to fund your 1KJobsOnline account with a minimum of 1,000 Naira. You can fund your account paying into our Skye Bank account with the following details:

                              Account name:Get Altitude Nig. Ltd.

                              Account Number:1711770005407

• Once you have made your payment, you’ll need to register your payment details by  going to the ‘notify’ page under the buyer menu. Fill in your payment details and submit for approval. Approval would be done within 24 hours after which the amount paid would reflect in your 1KJobsOnline account balance.

• To order a gig, click on the gig’s ‘order now!’ button. You would be led to a page that gives a more detailed description of the gig, and states what the seller needs from you to get started. If you are satisfied with the information provided, click on the ‘order’ button and pay using your account balance. You will get a ‘success’ message and 1,000 Naira would be deducted from your balance.

• To activate your order – Still on the same page, click on the name of the gig. The next page shows you the information the seller needs to get started. Fill in the form (you can attach a file when necessary) and submit. Note that it is only when this step is completed that the seller can see your order and start work on it.  You have now completed the ordering process and an email informing the seller of your order would be sent out instantly. Now all you need do is wait for a correspondence from the seller or the delivery.

• To view correspondence from the seller, go to the ‘My Shopping’ page, under the Buyer tab. You’ll see the order under the ‘Active’ tab, click on the title of the gig, and send your response to the seller.

• You would receive an email when the seller delivers your order. To view the completed work, go to the ‘My Shopping’ page click on the tab that reads ‘Pending My Review’ and review the completed job. You have 3 days to complete your review after which the order would be marked as completed and the seller credited. On the same page, give a positive rating about your experience with the buyer. (Note that when you give a rating, the system instantly marks the job as completed and your 3 days review period gets terminated). If you are not satisfied with the delivered work, click on the ‘Got Problems?’ tab, fill out the form and submit. The seller would have to improve and redeliver the finished work.

• Buyers can cancel orders by mutual agreement with the buyer. To do this go to the ‘Got problem’ tab and select the appropriate option. You can also send a support ticket to cancel late order and delivered others for up to 2 days after order completion date (subject to Admin’s review of the case). We will not be able to cancel completed orders after that time.

• If you can’t find the gig you want, then use the ‘Suggest Gigs’ section to put out the message. The section is frequently reviewed by sellers, and an eligible seller might decide to offer your desired gig and contact you.

 Sources: www.1kjobsonline.com

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